Q & AGeneral Q & A

Marine Sports & Activities Q & A

Is an air pump available for my own tube?
We have air pumps available at the pool counter and at the beach counter.
How far is it to the beach?
We take pride in having a beautiful beach right beside our hotel. You can enjoy swimming or just taking a stroll along the shoreline.
Can we use the towel from the guest rooms at the beach or pool?
We're very sorry, but the towels in the guest rooms are not allowed at the beach or poolside. When planning to visit the beach or pool, please rent a towel for ¥200.
Can we rent a jet ski?
While we do offer a jet ski Marine activity, only our Marine staff are permitted to drive the jet ski. We apologize for any confusion or inconvenience.
Can infants with diapers play at the beach or in the pool?
We recommend using a diaper specifically for swimming. They are sold at our "Rizzan Convenience Store."
For guests who would like to use fireworks
Rules and guidelines for firework usage.

①Please do not play the fireworks on the balcony of the guest room and in the room.
②Please only use fireworks at places designated by the hotel. (The designated places are subject to change. Please ask the hotel staff upon arrival as these places are designated in advance).
③Playing the skyrockets and the firecrackers are prohibited.
④Please avoid set off fireworks towards people and buildings. Please watch carefully if there are people around you.
⑤Fireworks are permitted to play until 22:00.
⑥Please use a fire bucket during fireworks, please return it to the Beach Counter when it finished.
⑦Please clean up the area you had played fireworks once put out fire.
⑧Fire buckets are availble at the Beach Counter.


The hotel would like to ask for your kind coorpration to keep our beach clean.
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